changeangel Instant Cryptocurrency Exchange
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Frequently Asked Questions


About

What is ChangeAngel?

Change Angel is a crypto to crypto, wallet to wallet, non-custodial instant swap exchange service. It’s very easy to use. You can watch a clear ‘how to’ video here: https://changeangel.io/how-it-works.php

Why use ChangeAngel?

We are not a wallet service. We are non-custodial. This means we don’t hold your cryptocurrency. As you swap to your favorite cryptocurrency using ChangeAngel, we donate to those projects as well.

How does it work?

It is very simple. You can read how to swap or watch a clear ‘how to’ video here: https://changeangel.io/how-it-works.php

Why do you donate to projects?

We know how important it is for non ICO, minable, open source blockchain projects to fund development and marketing activities. Most non ICO projects depend on the community to support development and marketing

Do you invest in dApp projects?

Yes we do.


Account

Why email is required ?

Your email is required to send transaction notification, view transaction history and manage other account settings.

How to reset Digi-ID ?

You can de-link Digi-ID from account settings, once you de-link temporary login password will be emailed. Incase if you lost device you can request to de-link Digi-ID from contact form


Transaction

Do you process payments from ETH contact addresses?

NO WE DON’T. If you send crypto from a contract address, at most, you will lose your funds, or it may take 30 days to process a refund. If we manage to recover the funds, we will deduct 30% from your refund, as our service fee.

Do you refund?

All swaps are final and no refund can be provided

What is AntumID/Digi-ID?

AntumID is a solution using DigiByte Blockchain technology, which can be used to securely sign up and login to ChangeAngel. All you need to do is download the DigiByte Android or iPhone app and set it up so you can down

What wallet can I use for swapping (Sending and receiving) cryptocurrency?

There are many wallets that can be used. We recommend getting a secure hardware wallet

Why is the estimated swap amount and the receive amount vary sometimes?

During the swap process, crypto prices can fluctuate due to price volatility.

What is Memo ?

A Memo ID or Destination tag is a combination of alpha numeric letters (digits and letters) that are used when transferring cryptocurrency like STEEM, XRP, XLM, MONERO etc. This tag is required to be entered in a separate box, in addition to the address, when sending. The receiver wallet should provide a Memo tag, so you can enter, when sending.

Project Links

  • DGBAT
  • DIGIBYTE
  • DECRED
  • GROESTLCOIN
  • LITECOIN
  • POTCOIN
  • BITCOIN GOLD
  • VIACOIN
  • REDDCOIN
  • DOGECOIN
  • POTCOIN
  • RAVENCOIN
  • UBIQ
  • BLACKCOIN
  • PEERCOIN
  • FLORIN

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  • AML KYC
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  • Privacy Policy
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    Other Links

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  • Plant Crypto Seed
  • Media Kit
  • Buy Hardware Wallets

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